When there is so much competition in today's market, it is important that consumers know that they can trust the company that they choose to do business with. This is where the ISO 9001 is invaluable: it tells current and potential customers that your business is efficient and effective, and reassures them that you are capable of satisfying their needs and requirements. I'm sure that the majority of people will agree that a company that can guarantee their efficiency through a certified accreditation from a recognized agency would be a more appealing choice to do business with than a similar company who could not prove their own ability; this therefore highlights one of the most significant advantages of implementing the ISO 9001, as it increases a company's eligibility and appeal in the market.

Studies have shown that companies with the ISO 9001 are more efficient, meaning that implementing this certification has benefits for the company itself, as well as for its clients. By improving the management systems of your company, you can ensure that your employees know exactly what your requirements are, and how tasks should be completed. This will save time, as there will be no reason to question a task, and should also mean that you will have less problems within your company; if difficulties do arise, you will quickly be able to identify and solve them. By being able to see exactly what the problems are within your company, you will quickly be able to recognize the areas that need improving: this will save you money in the long run, as you can find an effective long-term solution for a particular problem, rather than repeatedly finding yourself in similar situations and relying on short-term fixes to get by.

Many purchasers now require that companies have the ISO certification before they will agree to work with them. This means therefore that, whilst having the ISO 9001 can benefit a company, not having it can in fact have a negative impact on their business, as they will lose their eligibility for certain jobs and clients. Implementing the ISO 9001 means that you are likely to increase your company's profits and productivity, and decrease waste; it also proves to potential clients that you are dedicated to ensuring that your company runs effectively. It is fair to say, therefore, that the advantages of this system for a business are significant, meaning that it is a worthwhile investment for most businesses.

By Mark K Jones